Shipping policy

Thank you for shopping with My Store! Please review our shipping policy below before placing your order.

Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). You will receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Rates & Delivery Estimates

We currently ship within the United States only.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5–8 business days	$8.99
Free Standard Shipping	5–8 business days	Free (on orders $39.00+)

Free Shipping

Enjoy free standard shipping on all orders of $39.00 or more. The free shipping option will be automatically applied at checkout once your order total meets this threshold.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to monitor your delivery status directly on the carrier's website.

Shipping Restrictions

We currently only ship to addresses within the contiguous United States. Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.

Shipping Delays

While we do our best to ensure on-time delivery, occasional delays may occur due to high order volumes, carrier disruptions, or weather conditions. My Store is not liable for delays once the package has been handed to the carrier. If your order has not arrived within the estimated timeframe, please contact us and we will be happy to assist.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. Provide your order number and, where applicable, photos of the damage so we can resolve the issue as quickly as possible.